Advantmed

In-Home Health Assessments

In-home health assessments that provide a complete picture of member health.

  • 20%-30%
    Improved Member Engagement
  • 98+%
    Member Satisfaction
  • 30+%
    Completion Rate

Complete visibility into your members’ health.

In-home health assessments that close care gaps, drive improved clinical quality, and increase member engagement. When it comes to clinical quality and financial performance, you need an accurate, comprehensive picture of a member’s overall health status.

“Advantmed exceeded our expectations for both member connect and completion rates for health assessments. We had seen lower engagement with other vendors, but now we’re experiencing a 31% completion rate. We’re closing more care gaps and seeing a higher quality of care since our partnership.”

– Health Plan Partner

A prospective risk adjustment solution that supports members and drives better clinical and financial outcomes.

Member Engagement

We work closely with our clients and PCPs to create effective, engaging programs. Our experienced call center team educates members and ensures that appointments are scheduled and confirmed.

Provider Engagement

We collaborate with providers to deliver seamless assessments and ensure continuity of care. After each visit, we send detailed letters to PCPs summarizing any care gaps, follow-up items, and referrals.

Member Satisfaction

We survey members after each visit and we’re proud to consistently receive member satisfaction scores above 98% in post-assessment surveys.

 

Care Coordination

On top of our over-read, we perform an additional 20% Inter-Rater Reliability (IRR) audit on both positive and negative outcomes, along with 100% of exclusions. This ensures that you’re receiving audit-ready, accurate data. 

Advanced Analytics

We use advanced predictive modeling to identify which members would benefit most from a health assessment, including those with suspected conditions, aps in care, or limited documentation. 

Gap Closure & Identification

Through one-on-one conversations with credentialed clinicians, we help you identify new conditions, recapture existing conditions, close care gaps, address barriers, and connect members with the right resources.

Personalized Care

Our assessments capture detailed health information that might otherwise be missed, including potential urgent issues in the home, ensuring your members receive the care and resources they need to stay healthy.

Smart Technology

Our secure, web-based telehealth technology seamlessly integrates with our HIPAA-compliant health assessments and Elevate^ platform. Our tablet-based assessments use smart, conditional logic and embedded technology to ensure that gaps are reviewed, validated, and addressed. Our dynamic questionnaire covers physical and mental health, and social needs.

Pre-visit Preparation

Prior to the visit, we conduct clinical reviews that identify open gaps, remove false positives and provide actionable details for our providers.

Real-time Transparency

Our client portal gives you up-to-the-minute visibility into your project’s status, including call notes, unscheduled members, and detailed performance reports.

Regulatory Compliance

Our health assessment programs meet CMS requirements and help close gaps for a range of risk adjustment, quality, and Star measures. We are also HITRUST-certified for added security.

Scalable & Flexible

With coverage in over 30 states, we can quickly scale our network to meet your needs, providing flexibility and reach when it matters most.

  • Personalized Assessments
    Our Health Assessments come with the whole package.
    Personalized Assessments

    Through one-on-one conversations with credentialed clinicians, our in-home health assessments capture valuable health information that might otherwise be missed, including potential urgent issues. Our clinicians are there to answer member questions and concerns, ensuring they receive the care they need to manage their health more effectively.

  • Clinical
    Expertise
    Our Health Assessments come with the whole package.
    Clinical Expertise

    Our team of physicians oversees the entire health assessment process, ensuring the integrity of the content, accurate identification of chronic conditions, proper credentialing, and high-quality output. All assessments are performed by our network of credentialed clinicians, who are specially trained to engage with both Medicare and commercial populations.

  • Member
    Engagement
    Our Health Assessments come with the whole package.
    Member Engagement

    To enhance member engagement, our trained customer service team reaches out before and after assessments to answer questions, explain the process, schedule and confirm appointments, and follow up with members.

  • Quality
    Assurance
    Our Health Assessments come with the whole package.
    Quality Assurance

    We audit 100% of assessments for completeness and quality (e.g., MEAT/TAMPER criteria, valid signatures, and conflicting diagnoses). Our two-stage over-read process is handled by experienced coders employed by Advantmed.

  • Client
    Portal
    Our Health Assessments come with the whole package.
    Client Portal

    Stay informed with real-time visibility into your project’s status, including call notes, unscheduled members, and detailed reports—all accessible through our intuitive online client portal.

  • Member
    Support
    Our Health Assessments come with the whole package.
    Member Support

    Our dedicated website, MyHealthAssessment.com, provides answers to frequently asked questions and helps members feel confident about their in-home visits.

  • Integrated Quality Measures
    Our Health Assessments come with the whole package.
    Integrated Quality Measures

    Our Health Assessments integrate with HEDIS® admin measures, HEDIS hybrid measures, CAHPS/HOS, and additional CMS Star measures.

Our Health Assessments come with the whole package.
Personalized Assessments

Through one-on-one conversations with credentialed clinicians, our in-home health assessments capture valuable health information that might otherwise be missed, including potential urgent issues. Our clinicians are there to answer member questions and concerns, ensuring they receive the care they need to manage their health more effectively.

Our Health Assessments come with the whole package.
Clinical Expertise

Our team of physicians oversees the entire health assessment process, ensuring the integrity of the content, accurate identification of chronic conditions, proper credentialing, and high-quality output. All assessments are performed by our network of credentialed clinicians, who are specially trained to engage with both Medicare and commercial populations.

Our Health Assessments come with the whole package.
Member Engagement

To enhance member engagement, our trained customer service team reaches out before and after assessments to answer questions, explain the process, schedule and confirm appointments, and follow up with members.

Our Health Assessments come with the whole package.
Quality Assurance

We audit 100% of assessments for completeness and quality (e.g., MEAT/TAMPER criteria, valid signatures, and conflicting diagnoses). Our two-stage over-read process is handled by experienced coders employed by Advantmed.

Our Health Assessments come with the whole package.
Client Portal

Stay informed with real-time visibility into your project’s status, including call notes, unscheduled members, and detailed reports—all accessible through our intuitive online client portal.

Our Health Assessments come with the whole package.
Member Support

Our dedicated website, MyHealthAssessment.com, provides answers to frequently asked questions and helps members feel confident about their in-home visits.

Our Health Assessments come with the whole package.
Integrated Quality Measures

Our Health Assessments integrate with HEDIS® admin measures, HEDIS hybrid measures, CAHPS/HOS, and additional CMS Star measures.

Your Health Assessment includes:

Optional services for in-home Health Assessments:

* For virtual visits, items are dependent on devices and equipment available in the members’ home.

Close care gaps and improve quality of care.